Legal
Returns & Refunds
Last updated: 1 September 2026
30-day returns
Return any unworn anklet within 30 days of delivery, in its original packaging, for a full refund of the item price. Original shipping is refunded only where the item was faulty or incorrectly supplied.
How to return
- Email navoriq8@gmail.com with your order number to receive return instructions.
- Post the parcel to NAVORIQ LLC, 6423 Fredrick Rd Ste 200, Catonsville, MD 21228, United States.
- Keep your proof of postage — returns remain your responsibility until they reach us.
Refund timing
Refunds are issued to the original payment method within five business days of inspection. Your bank may take a further 3–10 days to post the funds.
Exchanges
Need a different length or finish? We will send the replacement as soon as your return is scanned by the carrier, at no extra shipping cost within the US.
Non-returnable items
- Engraved and personalized anklets, unless faulty.
- Items showing wear, scratching or chemical damage.
- Gift cards.
Faulty items and warranty
Every anklet carries a one-year craftsmanship warranty. If a clasp, link or setting fails in normal wear, send us a photo and we will repair or replace it free of charge.